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Booking Instructions
Booking a class
Select the date AND time of the class you wish to attend.
After you press the Book Now button, your selected class will be added to your basket. You can select and add several dates at the same time, you can even go back to the timetable and select different classes. When you are ready, go to your basket to finish the order.
Your basket will show the list of all the bookings and other events or products, along with booking dates and prices. To continue, go to checkout.
On the checkout page, you have to login or create a new account. It is required so you can keep track of your bookings and bundles. Choose your preferred payment method and click on Place Order. You will be redirected to a selected payment gateway where you can safely provide all the details required. When your payment is processed your booking will be saved and you will receive an e-mail confirmation of both your payment and booking.
In the Booking confirmation, you will receive the link to join the meeting at the specified time. You can also find those links on the Bookings page in your account.
Booking with Bundles and Passes
If you are committed to attending Body Expressive classes and want to enjoy lower prices you can buy our bundles and passes. Bundles are a set of 10 or 20 credits at a discounted price, which you can use to book classes. Passes are time-limited coupons that allow booking any class within the time-frame.
To buy a bundle or pass just add it to your basket, go to checkout and proceed with payment. If this is your first time in our Booking system, you will be asked to create an account so we can store your coupons and bookings.
When your payment for bundles is processed you can book your classes. Choose a class that interests you from the Timetable or List of classes, select the date AND time of the class you wish to attend and add to basket. You will still see the regular price at this stage.
If you are logged in you will already see your coupons in the basket. You can click on the coupon to apply it to your order – this will deduct the price so you will be able to book your class using the coupon you bought.
If you do not see the coupons, you are probably not logged in. Click on checkout – you will be able to log in on the next page and apply your coupons then!
If you were not logged in before the Checkout page will let you log in – either with user and password or with Facebook/Google if you used these to create your account.
After login, you will see your coupons and will be able to apply them to your order.
Cancelling a class
Following our cancellation policy, you can cancel your events up to a certain time in advance and get a full refund.
In order to cancel a booking, go to the Bookings page in your account and press Cancel button next to the relevant booking. The booking will be cancelled immediately, there is no extra confirmation. If there is no Cancel button available, you probably passed the allowed time for refundable cancellation.
If you have booked using a bundle credit and you cancel the whole order, your credits will be automatically refunded, but please do confirm so on your Coupons page. If you paid using online payments or you cancelling only part of your order please contact us to receive a refund. Use the chat available on the page and drop a message containing your e-mail address and cancelled class.
Buy a bundle for a friend!
You can gift a bundle to someone special as a present!
At the checkout page select “Gift to someone else” and fill in the e-mail and message fields.
You can set a specific date to make sure your present is delivered right on the special date.
The person you chose will receive an e-mail (directly or with a delay) with a link to their coupons and will be able to use them straight away.